FAQ

1. What products does Zeroxus sell?

Zeroxus specializes in high-quality mobile accessories and tech gadgets, including phone cases, chargers, wireless earbuds, smartwatches, and more.

2. Do you offer international shipping?

Yes! We offer worldwide shipping to ensure you can enjoy our products no matter where you are. Shipping rates and delivery times vary by location.

3. How long does shipping take?

Shipping times depend on your location and the shipping method selected. Typically, orders are delivered within 5-15 business days. You will receive a tracking number once your order is shipped.

4. What payment methods do you accept?

We accept Visa, MasterCard, PayPal, Apple Pay, Google Pay, and other secure payment options for a hassle-free checkout experience.

5. Can I return or exchange a product?

Yes! We have a 7-day return policy for unused items in their original packaging. If you receive a defective or incorrect item, please contact our support team for assistance.

6. How can I track my order?

Once your order is shipped, you will receive an email with a tracking number and a link to track your package in real time.

7. Do you offer warranty on your products?

Yes, many of our products come with a limited warranty. Warranty details vary by product—please check the product description or contact us for specific warranty information.

8. What if I receive a damaged or defective product?

We’re sorry for the inconvenience! If you receive a damaged or defective item, please contact us within 48 hours of delivery with photos, and we’ll arrange a replacement or refund.

9. How do I contact customer support?

You can reach our customer support team via email, live chat, or the contact form on our website. We aim to respond within 24 hours.

10. Are your products compatible with all devices?

Most of our accessories are universally compatible, but we recommend checking the product description or reaching out to our support team if you’re unsure about compatibility with your device.